Microsoft Windows Vista was released to the general public on January 30, 2007. This new operating system has different security features and functions that impact the functionality of legacy applications on Windows Vista. The iRO GM Team has tested Ragnarok Online with Microsoft Windows Vista and have found that Ragnarok Online works with Microsoft Windows Vista provided certain requirements are met and a few adjustments are made.
===PROBLEMS===
When a user install and run Ragnarok Online on Microsoft Windows Vista, they may encounter the following issues:
===REQUIREMENTS===
In order to run Ragnarok Online under Microsoft Windows Vista, you must meet all of the following three requirements:
- You must be running an edition of Microsoft Windows Vista that is NOT Starter Edition.
- You must run Ragnarok Online with an account that has Administrative permissions (Account in the "Administrators" security group).
- You must modify the disk permissions on the Ragnarok Online directory/folder to allow the patch client to run.
===SOLUTION===
Please be aware that you may experience a long load time for the installation program to start as the Ragnarok Online installation program is over 1 Gigabyte in size. Please wait 3 to 6 minutes as Windows scans the program to execute, and when prompted for permission to start the installation program please click on "Allow" to start the installation program.
Please make sure that you are running one of the following versions of Microsoft Windows Vista:
- Home Basic
- Home Premium
- Business
- Enterprise
- Ultimate
Please be aware that
after you have installed Ragnarok Online you will need to make changes to the disk security permissions for Ragnarok Online. You must grant the "
Users" security group permission to modify files in the Ragnarok Online folder. If you do not know how to change NTFS disk security permissions, please contact your system administrator or computer vendor for further assistance. Please follow the instructions below carefully to make the necessary changes:
- Go to My Computer.
- Doublec click on the C Drive. (or the drive in which Ragnarok Online is installed)
- Double click on the Program Files folder. (or the folder in which Ragnarok Online is installed)
- Double click on the Gravity folder.
- Right click on the RagnarokOnline folder. (or the folder that contains the Ragnarok Online files)
- Select "Properties".
- Select the "Security" tab.
- Click on "Edit...".
- When Windows Vista presents "Windows needs your permission to continue", provide your login if needed, and select Continue.
- Under "Group or user names:" select the "Users (|computer name|\Users)" group. Where |computer name| is the name of your computer.
- Under "Permissions for Users", select and check the "Modify" permission.
- Click OK and Windows will set the security permission on your Ragnarok Online folder.
- Click OK again at the RagnarokOnline Properties dialog box.
- Start the Ragnarok Online patch client and you should be able to patch and run Ragnarok Online
This should allow you to run Ragnarok Online on the Microsoft Windows Vista operating system. If you encounter any further issues or have problems, please feel free to contact Tech Support via the
GM Mailing Service for further assistance.
iRO GM Team
Gravity Interactive, Inc.